• Order
What is included in the packaging?
How to sync the monitor device with the APP?
How can I change the battery for the monitor device?
How to clean the brace and padding properly?
What if L size does not fit me?
When should I switch from one to another size?
• Installation
How to install the brace properly?
What if I break or lost a part/ screw?
How to adjust the angle of each brace piece?
What if the pre-drilled holes don't meet my demand?
How to install the belt piece in place?
What other resource I can ask for if I couldn’t set it up?
• Trade in
Why would I trade in?
How does trade in work?
How much discount I can get with trade in?
What can be traded in and what can’t not?
Is there a degree of quality that goes into the requirements for trade in?
What happens to the brace after it's been traded in?
• Donate
Why would I donate?
How does donate work?
Is there any repayment for my donation?
What can be donated and what can’t not?
Is there a degree of quality that goes into the requirements for donation?
What happens to the brace after it's been donated?
